Founded in 1996, iMDsoft is a global leader in clinical information systems. Our solutions are designed to enhance care quality and improve financial performance throughout the healthcare facility. MetaVision provides a single platform that automates workflows in data rich environments such as intensive and perioperative care. With extensive experience in high acuity environments, we deliver results in areas of the healthcare facility with the highest cost, revenue, mortality and morbidity.
Our quality management system is certified under ISO 13485, which ensures that every working process is controlled and continuously improved to meet market and customer requirements. Our information security management system (ISMS) is certified under ISO 27001, which ensures that we meet the highest standards for protection of information, including health information.
Our professional support services team provides fast and effective support. Whether you use our hotline or our online portal, we are available 24/7, 365 days a year.
Get proactive performance monitoring using Sentry, our innovative tool designed to enhance the quality of MetaVision installations. Sentry continuously monitors key performance indicators that have been designated by iMDsoft customers worldwide as precursors of the most prevalent system issues. Sentry identifies potential problems before they develop, enabling early intervention.
Our team of professional services employees assist customers from the start of the implementation process until go-live. Project scope is defined together with the customer. A project schedule is created, ensuring the timely completion of all projects milestones, and any necessary prerequisites are documented.
Our team includes clinical, technical and integration specialists familiar with the healthcare facility’s environment.
We offer ongoing advanced educational programs. A variety of classes are available, including sessions focused on optimizing use of the system, improving workflows and incorporating the system’s advanced features. Training courses use a combination of hands-on practices, case studies, and workbooks.
We are proud of our close cooperation with the MetaVision user community. We continually look for new ways to help healthcare facilities maintain the highest level of care while responding to growing demands for increased efficiency. Via close customer contact, annual user groups and our customer community portals, we ensure that our innovation plans are impacted and validated by our users’ feedback and suggestions.